Orbital8 is committed to providing you with the best possible customer service experience. Orbital8 is bound by the Privacy Act 1988, which sets out a number of principles concerning the privacy of individuals.
There are many aspects of the www.orbital8.com.au website (the "Site") which can be viewed without providing personal information, however, certain features may require you to submit personally identifiable information. This may include, but not be limited to, a unique username and password.
We may occasionally hire other companies to provide services on our behalf, including but not limited to, handling customer support enquiries or processing transactions. Those companies will be permitted to obtain only the personal information they need to deliver the service. Orbital8 takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
For each visitor to reach the Site, we collect non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are visiting this Site.
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Orbital8 reserves the right to charge a fee for searching for, and providing access to your information on a per request basis.